Terms of service

1. General

These Terms & Conditions apply between you as the customer and Hamrydesign, owned and operated by Hamry. Contact: info@hamrydesign.com

By purchasing from hamrydesign.com, you agree to these terms.

Hamrydesign develops and sells original, 3D‑printed products and accessories designed for efficiency, organization, and a harmonious workspace.

2. Orders

When you place an order, a confirmation email will be sent to you. The agreement is considered valid once the confirmation has been issued. You must be at least 18 years old to make a purchase.

3. Prices & Payment

All prices are listed in SEK and include VAT where applicable. Any shipping costs will be displayed at checkout before you complete your order.

For international customers, currency conversion may apply depending on your payment provider.

4. Shipping & Delivery

Domestic (Sweden): Standard delivery time is 3–7 business days, unless otherwise stated. International: Delivery times vary depending on destination and carrier.

Unclaimed packages may incur a handling fee to cover return shipping and administrative costs.

5. Right of Withdrawal (14 Days)

You have a 14‑day right of withdrawal from the date you receive your order. Products must be returned in essentially unchanged condition.

The customer is responsible for return shipping costs. For international customers, all return shipping costs — including customs fees, duties, and handling charges — are paid by the customer.

The right of withdrawal does not apply to custom‑made items, including 3D‑printed products manufactured on demand.

Please contact us before returning any items: info@hamrydesign.com

6. Claims & Defects

If you receive a defective or incorrect item, contact us as soon as possible with your order number and a description of the issue.

For Swedish customers, we follow the guidelines of the Swedish Consumer Agency. International customers are covered under applicable consumer protection laws in their region.

7. Personal Data (GDPR)

We process personal data in accordance with GDPR. Shopify acts as our data processor and stores information on our behalf. Your data is used solely to manage orders, payments, shipping, and customer support.

8. Cookies

Hamrydesign uses cookies to improve user experience and analyze website traffic. More information can be found in our Cookie Policy.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.